Palazzo Balsamo Boutique Hotel

A boutique hotel in a restored historic palace in Palermo's old town, opened in October 2025, with a restaurant, rooftop terrace and breakfast.

Why people love it

• The staff. Naomi, Noemí and Giulietta are named. Guests describe attentive help, restaurant bookings and a rooftop proposal arranged by the team.
• Breakfast. Reviewers call it excellent, with fresh, high-quality ingredients.
• Rooms and design. Guests mention spacious, quiet rooms, a mezzanine room, room 3, and a private terrace room.
• Location. Reviewers walk to the center and to the train station in 5 to 10 minutes.

The worst thing guests say

In December 2025 a guest rated it 2 stars, saying the name Palazzo is misleading because the hotel is on the second floor of an older building. In March 2026 another guest noted street traffic noise, and in April 2026 one said minor flaws matter because of the high price. A guest in March 2026 said service was still being fine-tuned after the opening.

Insider tips

• Book the restaurant in advance.
• Ask for an inside room if street noise bothers you.
• The hotel is on an upper floor, so ask about the lift.

How we rated this: Google rating 4.9 from 78 reviews. We read the newest and the lowest-rated guest reviews (38 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Via Divisi, 93, 90133 Palermo PA.