Best Western Ai Cavalieri Hotel

A Best Western in an early 20th-century building in central Palermo with a restaurant, bar, breakfast buffet and airport shuttle.

Why people love it

• Location. Guests call the location central and convenient for the historic center, nightlife and attractions. A July 2026 guest describes the neighborhood as quiet.
• Staff. Guests in June and August 2026 describe the staff as kind, attentive and well-trained.
• Cleanliness and rooms. Several guests call the rooms spotless, comfortable and spacious. Room 403 has a separate sitting area with a couch and table.
• Breakfast. Guests call the breakfast varied and good. A June 2026 guest found the selection generic, with no Sicilian products.

The worst thing guests say

In September 2026 a 1-star guest reported bed bugs. After moving out of a room with no AC, they found bed bugs in the next room and again in a third, and added that the staff were friendly and helpful. A February 2026 1-star guest said the hotel advertised air conditioning but the room had no individual unit. A March 2026 1-star guest had a clogged sink for four days and spoke with reception six times. An August 2026 1-star guest wrote about rude staff and small, dusty rooms. A September 2026 3-star guest heard an event at a venue across the street. Older 1-star reviews mention extra-person charges (2023, 2018) and a party above the room until midnight (March 2025).

Insider tips

• Avoid a front balcony room. A September 2026 guest said an event venue across the street was loud.
• Check that your room has air conditioning before you accept it. Guests in February and September 2026 had none.
• There is no parking on site. A July 2026 guest walked 7 to 8 minutes to a lot named Orlando.
• Room 403 has a separate sitting area, according to a September 2026 guest.

How we rated this: Google rating 4.2 from 737 reviews. We read the newest and the lowest-rated guest reviews (19 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Repeat-guest rate not shown: not enough recent guest reviews yet. Address: V. Sant'Oliva, 8, 90141 Palermo PA.