Acca Palace

A four-star hotel near a metro stop in a quiet residential area, with underground parking, a garden, a restaurant and large rooms.

5.2
Honest Score · Below par
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↘Slipping latelyRecent vs. all-time reviews
♥12% plan to returnSay they will be back
$~$139 / nightRecent quoted price

Why people love it

  • Staff. Guests call the reception friendly and helpful. One kept a car parked for the day after check-out.
  • Rooms. Reviewers praise large, clean rooms with balconies, air conditioning and comfortable pillows.
  • Quiet area. Guests say the area is quiet, with an Esselunga and a Penny Market nearby.
  • Families. Several guests say it is family- and child-friendly.

The worst thing guests say

Cleanliness and pests recur across years. A guest in July 2026 reported cockroaches, a guest in September 2024 said friends got bed bug bites needing a doctor, and a July 2024 guest reported mold and a missing shower door. In January 2025 a guest said sheets were not changed in four days. In April 2025 a family received a EUR 100 pre-authorization months after one night. Other guests mention heat in a top-floor room in November 2025.

Insider tips

  • Check your sheets and bed on arrival.
  • Underground parking is available.
  • Metro line is close, but the area has few restaurants.
Who it's for: families with a car who want a large room and quiet area outside the center.
Skip it if you want to walk to the sights or are sensitive to cleanliness lapses.

How we rated this: Google rating 4.3 from 1,534 reviews. We read the newest and the lowest-rated guest reviews (25 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Via Giovanni Nicotera, 9, 20161 Milano MI.

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