Palazzo Gilistro

A small, family-run hotel in a historic building in the center of Ortigia, with a rooftop terrace and breakfast buffet.

Why people love it

• The staff. Francesca, Bernadette and the reception team are named often. Guests describe help with rides, early check-in and a refund for a cancelled flight.
• Breakfast. Reviewers call the breakfast excellent, with plenty of options.
• Location. Guests say it is in the heart of Ortigia, near Piazza Archimede, which suits visitors without a car.
• Rooms and terrace. A family room with two bedrooms and a 4th floor loft with a private balcony are mentioned. A quiet third-floor terrace is open to guests.

The worst thing guests say

In 2023 one guest rated it 3 stars, describing a front desk that was hard to communicate with and little on-site support. In reviews since September 2024, every rating is 4 or 5 stars and no complaints appear.

Insider tips

• Ask about parking before arrival. The hotel sends information.
• Early arrival? Staff have held bags and offered rooms early.
• Ask for the third-floor terrace.

How we rated this: Google rating 4.8 from 150 reviews. We read the newest and the lowest-rated guest reviews (26 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Via Cavour, 4, 96100 Siracusa SR.