Hotel Villa Cheli

A 3-star hotel in an 18th-century villa near Lucca, with a seasonal pool, a restaurant, a spa area and rooms in several buildings.

Why people love it

• The pool. Guests call the pool larger than expected for a small hotel.
• Views and quiet. Guests describe stunning countryside views, silence and a quiet location.
• Breakfast. Several guests describe a generous breakfast.
• Rooms. Guests praise beds and pillows, and detached rooms in the villa.

Why they come back

"This was our second time staying at Villa Cheli, and once again it was a fantastic experience."

The worst thing guests say

Service at reception is the main recurring complaint. In August and September 2026, three low reviews (1, 2 and 3 stars) describe poor, cold or unreasonable service, and one 5-star guest mentioned some communication issues. Other recent complaints: dated rooms and an old bathroom (2 stars, September 2026), musty towels (August 2026), no pool on checkout day (1 star, August 2026), and a room with barely any light in August 2025.

Insider tips

• Check whether the restaurant is open the night you arrive, since one guest found it closed in July 2025.
• Ask for a renovated room.
• Confirm pool access on checkout day.

How we rated this: Google rating 4.2 from 673 reviews. We read the newest and the lowest-rated guest reviews (18 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Repeat-guest rate not shown: not enough recent guest reviews yet. Address: Via Nuova per Pisa, 1798, 55100 Lucca LU.