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Hotel Porta Faenza
An 18th-century palazzo hotel near the Florence train station with free breakfast and a bar.
→Holding steadyRecent vs. all-time reviews
↻5% come backRepeat guests
♥5% plan to returnSay they will be back
$~$236 / nightRecent quoted price
Why people love it
- Breakfast. Guests call the breakfast fantastic and varied.
- Location. Guests say it is 5 minutes from the station, near the central market and on a street with restaurants.
- Decor. One guest said the decoration and the painted ceiling are charming.
- Luggage help. Several guests say staff held luggage without a problem.
Why they come back
"I've stayed at this hotel three times already, and this year I'm going for the fourth time in October."
The worst thing guests say
The most serious reports are older. In December 2023 a guest said cash was taken from the room by cleaning staff, and in February 2023 a guest reported an unexpected charge. In November 2024 a guest could not reach the 24 hour concierge at 1:30 a.m. In August 2026 a guest said the room is not very soundproofed, and some rooms are small and dated.
Insider tips
- Ring the night bell firmly if you arrive late.
- Keep cash in the safe.
- Ask for a room at the back if street noise bothers you.
Who it's for: short stays near the station, with a good breakfast.
Skip it if you need a soundproof room.
How we rated this: Google rating 4.5 from 601 reviews. We read the newest and the lowest-rated guest reviews (22 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Via Faenza, 77, 50123 Firenze FI.
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