Hotel Boccaccio

A traditional 3-star hotel right next to the Florence train station with a breakfast room and a terrace.

Why people love it

• Location. Guests say it is next to the station with easy walks to the main sights.
• Front desk. Guests in 2026 call the front desk friendly, and one said staff speak a little Spanish.
• Comfortable beds. Guests mention comfortable bedding and a quality breakfast.
• Value. One guest called it a family hotel with a 4 star attitude.

The worst thing guests say

Front desk behavior comes up often. Guests in March 2026, April 2026, 2023 and 2022 described rude staff, mainly over luggage storage and bathroom use. In February 2026 a guest found the hotel dated and noisy at night, and in September 2026 a guest's minibar did not work. A guest in July 2026 felt uneasy in the station area. Two guests in October 2024 alleged theft by staff.

Insider tips

• Use the luggage storage only with a booking, as visitors reported disputes.
• Ask for a room away from the street.
• Keep personal items in a bag, as housekeeping once discarded an item.

How we rated this: Google rating 4.4 from 680 reviews. We read the newest and the lowest-rated guest reviews (18 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Repeat-guest rate not shown: not enough recent guest reviews yet. Address: Via della Scala, 59, 50123 Firenze FI.