Hotel Cristina Sorrento

A hillside hotel in Sant'Agnello above Sorrento, with a pool, restaurant, bar and views of Vesuvius, and a shuttle into Sorrento.

Why people love it

• Views. Guests describe views of Vesuvius from rooms, the terrace, the restaurant and the pool.
• Shuttle. Guests describe punctual shuttles running all day to Sorrento center and the train station, about 5 minutes away.
• Dietary needs. A September 2026 guest says the hotel handled gluten-free needs very well. A family with a teen with celiac disease also praised the meals and staff in July 2026.
• Staff and rooms. Laura at reception is named by a September 2026 guest. Guests describe clean, spacious rooms with good air conditioning.

Why they come back

"I've stayed at Hotel Cristina twice in the space of a few weeks."

The worst thing guests say

In 25 reviews from July to October 2026, the lowest rating is 1 star, from September 2026, with the text only 'Do not go'. An August 2026 2-star guest described rude hospitality from one staff member and a $40 charge for a taxi that the guest said was promised. Older 1-star reviews describe a missed shuttle pickup (August 2024), and a room with no window and only a skylight (2020 and 2023).

Insider tips

• Use the shuttle, as the hotel is uphill from the train station.
• Agree the price of any taxi before it is booked.
• Ask whether your room has a window, since guests in 2020 and 2023 were given one with only a skylight.

How we rated this: Google rating 4.6 from 510 reviews. We read the newest and the lowest-rated guest reviews (25 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Via Privata Rubinacci, 6, 80065 Sant'Agnello NA.