Grand Hotel President

A large hillside hotel above Sorrento with a rooftop pool, spa, restaurant and views of the Bay of Naples and Vesuvius, and a shuttle into town.

Why people love it

• Views. Guests praise views of downtown Sorrento, the sea and Vesuvius from balconies, the rooftop and the terrace bar. A July 2026 guest advises booking a room with a view.
• Breakfast. A September 2026 guest mentions a buffet with indoor and outdoor seating and four espresso machines.
• Spa and staff. An August 2026 guest praised spa therapists Chiara and Roberta. Giuseppe is thanked for attentive service.
• Shuttle. Several guests say the shuttle into Sorrento is easy and punctual, while others report delays.

The worst thing guests say

Two guests in the last four months reported mold or a moldy smell. In September 2026 a 1-star guest in a basement room wrote of a severe mold infestation, and in June 2026 a 2-star guest described a strong mouldy odour in the first room. The shuttle was also late in July 2026 (one guest said by more than 30 minutes, another said very late), a June 2026 guest said the courtesy bus was not free after 6 pm, and an August 2026 3-star guest said noise was the biggest issue. In 21 reviews since June 2026, five are 3 stars or lower.

Insider tips

• Book a room with a view and avoid a basement room, given the September 2026 report.
• Allow extra time for the shuttle, and ask about its hours and cost after 6 pm.
• Walking to town is described as dangerous by a September 2026 guest.

How we rated this: Google rating 4.6 from 692 reviews. We read the newest and the lowest-rated guest reviews (21 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Via Parisi, 4, 80067 Sorrento NA.