Hotel Metropole

A four-star hotel in Santa Margherita Ligure with a spa, an indoor saltwater pool, a garden and sea views, near the train station.

Why people love it

• The spa and pool. Guests call the spa amazing and mention the indoor saltwater pool and outdoor pool.
• Staff. Guests say the receptionists speak several languages and the waiters and maitre d' are kind and helpful.
• Breakfast. Guests describe a broad breakfast buffet that suits all tastes.
• Garden and sea view. Rooms in different buildings share a well-kept garden, and sea-view rooms get good reports.

The worst thing guests say

Between April 2025 and May 2026, guests described musty smells, outdated rooms, broken air conditioning and rooms that looked different from the photos. In May 2026 one guest reported racial profiling by staff, and in July 2026 another complained about rude night staff during a wedding weekend. Earlier guests reported charges for bookings they did not make (2020, 2025).

Insider tips

• Upgrade to a better room; a May 2026 guest said basic rooms show their age.
• Parking is EUR 25 a day.
• Check your card statement after your stay.

How we rated this: Google rating 4.5 from 644 reviews. We read the newest and the lowest-rated guest reviews (18 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Repeat-guest rate not shown: not enough recent guest reviews yet. Address: Via Pagana, 2, 16038 Santa Margherita Ligure GE.