Hotel Jolanda

A four-star hotel in the center of Santa Margherita Ligure with a restaurant, a spa, a breakfast buffet and parking, near the pier and the station.

Why people love it

• Breakfast. Guests call the buffet excellent and plentiful. One singled out the pancakes, and another the savory choices.
• The reception team. Roberto, Paolo and Ahmed are named in 2026 reviews. One guest was allowed to shower at the spa after the 11 am checkout.
• Location. Guests are a few minutes from the pier for ferries and buses, with restaurants nearby and town not noisy at night.
• Air conditioning and pets. One guest in room 408 said the air conditioning worked well. Pets are welcome.

The worst thing guests say

Reception and billing problems recur in 2026. In July 2026 one guest said staff tried to double charge a stay already paid in advance. In August 2026 two guests called reception average or unfriendly, and a couple on a wedding week called the service stressful. Guests in July 2026, 2024 and 2023 said the hotel looks more modern in photos than in person and the decor is dated. In 2019 to 2022, six guests reported dust, hair or a cold shower, and one reported insects.

Insider tips

• Keep proof of payment at checkout.
• Ask for a renovated room, since decor is mixed.
• The beach is public. The hotel lends towels.
• Parking is available but priced high.

How we rated this: Google rating 4.3 from 507 reviews. We read the newest and the lowest-rated guest reviews (25 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Via Luisito Costa, 6, 16038 Santa Margherita Ligure GE.