Grand Hotel Wagner

A 5-star hotel in a historic building in central Palermo, with a rooftop terrace, two lounges, a spa area and valet parking.

5.8
Honest Score · Below par
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→Holding steadyRecent vs. all-time reviews
$~$423 / nightRecent quoted price

Why people love it

  • Breakfast service. Davide, who works the breakfast and bar service, is named in two August 2026 reviews. One guest calls the traditional breakfast delicious.
  • Large, classic rooms. Guests describe large rooms with a minibar, desk and spacious bathroom, in a retro style with porters in period uniforms.
  • Front desk and bellman. A September 2026 guest called the front desk staff and bellman incredibly helpful.
  • Central location. Guests mention walking access to the main attractions and a bus stop nearby.
  • Honeymoon stay. A honeymoon guest in August 2026 enjoyed the stay and noted a few improvements were needed.

The worst thing guests say

Street noise is the most repeated complaint. Four guests between October 2025 and September 2026 reported it. Two guests in September 2026 had ground-floor, street-facing rooms with single-glazed windows after asking for a quiet room. An April 2026 guest had a written confirmation of a quiet room and still had extreme noise at night. An October 2025 guest said all deluxe rooms and suites face the main street. Parking is the second theme. An August 2026 guest reported a 200 euro traffic fine after using valet parking, and believes the hotel did not report the car to the authorities. A May 2026 guest waited over half an hour for the car at checkout.

Insider tips

  • Ask for an upper-floor room away from the main street.
  • If you request a quiet room, get the confirmation in writing and check the room on arrival.
  • Using valet parking? Ask the hotel how it registers cars for the traffic zone.
  • Allow extra time at checkout if your car is in valet parking.
Who it's for: couples who want a classic, central 5-star hotel with a large breakfast.
Skip it if you are a light sleeper or plan to use valet parking in the old center.

How we rated this: Google rating 4.5 from 849 reviews. We read the newest and the lowest-rated guest reviews (17 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Repeat-guest rate not shown: not enough recent guest reviews yet. Address: Via Riccardo Wagner, 2, 90139 Palermo PA.

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