Vetera Matera

A five-star Relais and Chateaux hotel in the Sassi of Matera, in former cave dwellings, with a spa, rooftop, restaurant and a parking lot.

Why people love it

• Cave rooms and design. Guests describe cave-like rooms with modern bathrooms, and a hotel built into former dwellings.
• The spa. Reviewers call it excellent, and one says a 10 out of 10.
• Rooftop and courtyard. Guests mention a rooftop view and an atmospheric courtyard for aperitivo.
• Staff. Giovanni is named, and guests describe helpful, personal service.

The worst thing guests say

Service is the recurring complaint. In September 2025 a guest rated it 2 stars as one of the worst stays of a long Italy trip, and an April 2025 guest was disappointed with service for a Relais and Chateaux hotel. In May 2026 and September 2026 two guests gave 1 star, one about a spa booking. Many steps are also mentioned in November 2025.

Insider tips

• Book the restaurant in advance.
• Expect many steps, which can be hard on the knees.
• Check the shuttle price, as one guest paid an extra €50.

How we rated this: Google rating 4.8 from 98 reviews. We read the newest and the lowest-rated guest reviews (28 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Rione Vetere, 28, 75100 Matera MT.