PIANELLE RESORT

A cave-style resort in the Sasso Caveoso in Matera, with a bar, breakfast and a shuttle.

Why people love it

• Cave rooms. Guests describe stylish, luxurious cave rooms, with the property built from Matera limestone.
• Saverio. The manager is named for being helpful and kind, and several guests mention professional staff.
• Breakfast. Reviewers call it superb and very good.
• Location. Guests describe a central spot in the Sassi, near the Church of Santa Maria di Idris.

The worst thing guests say

Service complaints appear between 2023 and 2025. A guest in October 2023 said the front desk handled a shortened stay badly, a November 2024 guest felt unwelcome at the entrance, an owner was described as rude in March 2023, a January 2025 guest said transport is hard without a car, and an August 2025 guest had the air conditioning break the first night. Since January 2026 the recent reviews are all 5 stars.

Insider tips

• Book transfers more than a day ahead.
• Cave rooms are limited, so confirm that your room is a cave room.
• The terrace closes before dark.

How we rated this: Google rating 4.8 from 151 reviews. We read the newest and the lowest-rated guest reviews (22 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Rione Pianelle, 52, 75100 Matera MT.