Villa Tortorelli

An early 20th-century villa with a pool and a courtyard, run as a guesthouse inside Florence's traffic zone.

Why people love it

• Pool. Guests in 2026 call the pool clean and quiet.
• Breakfast. Guests describe a divine, plentiful breakfast.
• Alice and the host. Alice is named in four reviews for being welcoming, and the host helps over WhatsApp, including ZTL access for parking.
• Quiet and central. One guest says there is no noise from the street despite the central location.

The worst thing guests say

Check-in and service complaints recur. In May 2026 two guests called the check-in instructions chaotic or tricky, and a 2024 guest found no reception desk. A guest in August 2026 was given the wrong room and said the photos were misleading. Refund disputes appeared in March 2026 and August 2025, and a parking problem in May 2025. Guests also note some rooms are dated.

Insider tips

• Read the check-in instructions carefully, as several guests found them confusing.
• Ask for ZTL access if you plan to drive.
• Rooms differ, so ask which room you are given.

How we rated this: Google rating 4.6 from 343 reviews. We read the newest and the lowest-rated guest reviews (28 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: P.za Massimo D'Azeglio, 39, 50121 Firenze FI.