Hotel Croce di Malta

A hotel in a former convent in Florence near the main train station, with a rooftop terrace and a seasonal pool.

Why people love it

• Rooftop terrace. Guests mention a bar with 360 degree views.
• Pool and garden. Several 2026 guests mention access to the pool, garden and loungers.
• Breakfast. Guests call the breakfast buffet wonderful and extensive.
• Staff. Guests say the staff were kind to a 4 year old child and helpful with directions.

The worst thing guests say

Recent complaints are about room condition. In September 2025 a guest found a moldy air conditioning grate left in the room, in March 2025 another called the room dirty, and in July 2026 a guest booked a balcony room and received a room without one. In January 2025 a guest found the room freezing, and in November 2024 a street-facing room was noisy. Older reviews mention tiny rooms and thin walls.

Insider tips

• Ask for a room on the garden side for less street noise.
• Confirm a balcony in writing if you booked one.
• Bathrooms differ between tub and shower stall.

How we rated this: Google rating 4.5 from 1,769 reviews. We read the newest and the lowest-rated guest reviews (22 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Via della Scala, 7, 50123 Firenze FI.