Brunelleschi Hotel

A hotel built into a medieval tower and church next to the Duomo in Florence, with a restaurant and a small museum.

Why people love it

• Location. Guests call it perfect for walking to the Duomo and other sights.
• Staff by name. Raffaele and Marco are named for being welcoming and exceptional.
• Rooms and linens. One guest praised the room quality, cleanliness, linens and small details such as mats beside each bed.
• Quiet. Guests in September 2026 call it quiet.

Why they come back

"This is our third time staying here and it's always a dream."

The worst thing guests say

Service complaints are the main theme. In September 2026 a guest said a broken safe and cold water in the bathroom were never fixed. In April 2025 a guest reported sewage and potpourri smells. Reports of a cockroach in the room in July 2022 and unfriendly reception in 2024 and 2025 are older. Some low ratings are from people who dined or had a drink at the hotel restaurants and terrace.

Insider tips

• Report room problems at the desk the first evening.
• Expect two separate elevators to reach some rooms.
• Book restaurant tables at check-in and confirm them.

How we rated this: Google rating 4.7 from 1,548 reviews. We read the newest and the lowest-rated guest reviews (13 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Repeat-guest rate not shown: not enough recent guest reviews yet. Address: Piazza Sant'Elisabetta, 3, 50122 Firenze FI.