SMART HOTEL

A basic self-check-in hotel in Ferrara's pedestrian center, with simple rooms and a small shared breakfast room.

6.7
Honest Score · Mixed
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→Holding steadyRecent vs. all-time reviews
↻5% come backRepeat guests
♥5% plan to returnSay they will be back

Why people love it

  • Location. Guests say it is a 2 to 5 minute walk from the main square.
  • Self check-in. Several guests liked the easy online check-in with a code.
  • Spacious family rooms. One family had two bedrooms with their own air conditioning.
  • Clean rooms. Many recent guests call the rooms clean and well kept.

The worst thing guests say

Cold rooms and unresponsive staff come up repeatedly. In October 2024 a guest said the room had no blankets and the heating was not enough, and a January 2025 guest also reported a cold room. In July 2025 one guest reported mold and a dirty room, and in September 2024 a guest arriving 15 minutes late was refused entry while the payment was taken. The manager is mostly reachable only by WhatsApp.

Insider tips

  • Reception is staffed only some hours, so message the manager ahead if you arrive late.
  • Parking is not at the door, so ask for the nearby address and expect a small charge.
  • Visiting in winter? Ask about extra blankets.
Who it's for: travelers on a budget who are comfortable with self check-in and want to walk everywhere.
Skip it if you need staff on site, a late arrival or a warm room in winter.

How we rated this: Google rating 4.4 from 251 reviews. We read the newest and the lowest-rated guest reviews (20 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Via S. Romano, 120, 44121 Ferrara FE.

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