Palace Hotel Desenzano

A four-star hotel in Desenzano with a rooftop pool overlooking the lake, a spa, parking and a breakfast restaurant.

6.9
Honest Score · Mixed
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↗Getting betterRecent vs. all-time reviews
↻9% come backRepeat guests
♥13% plan to returnSay they will be back
$~$187 / nightRecent quoted price

Why people love it

  • Spa and pool. Guests mention a magnificent spa, massages and a rooftop pool with a lake view.
  • Staff named by guests. Mr. Dali, Sabrina, Daly and Martina are named in recent reviews.
  • Rooms. Guests mention spacious rooms with large balconies and comfortable beds, and an upgrade to a junior suite in September 2026.
  • Parking. Guests note plenty of parking.

Why they come back

"We've been coming here for 13 years out of conviction. At least once a year."

The worst thing guests say

Reception attitude is the main complaint. Between July 2025 and January 2026 five guests described rude or unhelpful reception staff. In June 2026 two guests said they could not leave luggage or use the pool when they arrived at 11am before the 2pm check-in. A September 2026 guest also mentioned hidden costs.

Insider tips

  • Ground-floor rooms have no view, so book an upper floor.
  • The hotel serves breakfast only, with no dinner restaurant, according to an August 2026 guest.
  • Plan arrival after 2pm if you want to use the pool.
Who it's for: couples who want a spa and rooftop pool and plan to drive.
Skip it if you arrive early and want to use the facilities before check-in.

How we rated this: Google rating 4.4 from 1,650 reviews. We read the newest and the lowest-rated guest reviews (23 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Address: Viale F. Agello, 114A, 25015 Desenzano del Garda BS.

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