Hotel Syrene Capri

A four-star hotel on Via Camerelle in Capri with a lemon garden, an outdoor pool, a restaurant and a bar, with breakfast included.

Why people love it

• Concierge and porters. A guest in September 2026 says the concierge made all their dinner reservations and arranged baggage porter service to and from the ferry.
• Location. Guests put the shops on Via Camerelle about 2 minutes away, and the hotel is reached from the street by a flight of stairs.
• Breakfast. Guests call breakfast delicious and unbeatable, with a view.
• Garden and pool. Reviewers like the lemon garden and a pool in the main town area.
• Renovation. A March 2026 guest says the hotel has recently undergone renovation.

Why they come back

"I've been here several times... the place exudes a sense of harmony, the rooms are comfortable, as are the beds."

The worst thing guests say

Staff are the most frequent complaint: in 14 reviews since September 2025, a September 2026 1-star guest called the staff unpleasant, and earlier 1-star reviews in June 2023, September 2023 and two in June 2024 describe unfriendly, rude or unhelpful receptionists. Also in September 2025 a guest rated 1 star because a balcony door did not lock on a balcony other people could reach. In September 2026 another 1-star guest said the price was higher than on Booking.com.

Insider tips

• Test the lock on your balcony or terrace door on arrival and ask for a fix or another room.
• Compare the hotel's rate with Booking.com before booking.
• Expect stairs from Via Camerelle, and ask about luggage help.

How we rated this: Google rating 4.6 from 218 reviews. We read the newest and the lowest-rated guest reviews (14 recent guest reviews with text) and set aside reviews from restaurant or bar visitors who did not stay. Repeat-guest rate not shown: not enough recent guest reviews yet. Address: Via Camerelle, 51, 80073 Capri NA.